Welcome to The Helping Tree
Compassion. Connection. Care. Supporting your independence and wellbeing as a trusted registered NDIS provider for all communities.
Our Story
Discover How The Helping Tree Grew
Our Story
The Helping Tree began with a simple but powerful idea: to create a service that truly puts people first.
The founders came to this work not just as professionals, but through lived experience. Over the years, we have faced our own challenges while also supporting family members through disability, aged care, mental health, and complex health situations. These experiences have given us a deep understanding of how overwhelming the system can feel, as well as a genuine drive to make it simpler, more supportive, and more human.
Out of these experiences, we wanted to build something different, a service based on honesty, compassion, and a genuine commitment to helping people feel safe, supported, and understood. That's how The Helping Tree came to life. The idea of the "tree" comes from what it represents: strength, growth, and support. A tree has strong roots, a steady trunk, and branches that spread wide to offer shade and comfort.
Our motto, "Supporting you from the ground up," reflects this. No matter where someone is starting from, we walk alongside them, step by step, providing care and guidance that helps them feel confident in their journey.
What Makes Us Different
To make the NDIS journey simpler, clearer, and more supportive. We walk alongside you, offering care, guidance, and services grounded in honesty and compassion.
- Respect & Trust: We listen and put people first.
- Growth & Strength: Like the roots of a tree, we provide a stable foundation.
- Support & Care: We are reliable, genuine, and present.
- Integrity: Every decision is guided by honesty and compassion.
We bring both professional expertise and personal understanding. Having walked this path ourselves, we know the challenges, the worries, and the little victories, and we approach every participant and family with empathy and respect.
Every individual is unique. We listen first, then work with you to design supports that match your goals, preferences, and lifestyle.
You are always in the driver's seat. We empower you to make decisions about your supports, and we adapt flexibly to what works best for you.
We value diversity and ensure our services are inclusive and culturally sensitive, recognising that identity, faith, and traditions are an important part of who you are.
We are committed to high standards of care and open communication. If something isn't working, we encourage feedback and act on it quickly.
Everything we do is guided by transparency, fairness, and integrity.
At The Helping Tree, we don't just provide services, we build relationships that help people feel seen, supported, and empowered to thrive.
How We Help
Discover Our Branches of Support
Community Participation & Group Activities
Connecting with your community through social, recreational, and cultural activities, including group outings and programs.
Assistance with Personal Care
One-on-one support with daily routines and personal care to help you maintain independence.
Assistance with Travel/Transport
Getting to appointments, activities, and community events safely.
Respite (Short-Term Accommodation – STA)
Providing temporary accommodation solutions that offer participants and their carers a refreshing break.
Support Coordination
Guidance to understand your NDIS plan and connect with providers.
Specialist Disability Accommodation (SDA)
Accessible housing designed for people with disability.
Supported Independent Living (SIL)
Personal care and day-to-day support in shared living environments to help you live independently.
Be Part of The Helping Tree Team
Ready to make a difference? Grow your career with us
Growing Knowledge
Common Questions About Our Services
What is the NDIS and how can it help me grow?
The National Disability Insurance Scheme (NDIS) is an Australian government program that provides funding and support to help people with disabilities build skills, increase independence, and improve their everyday life. It’s designed to give you choice and control over the services you use, helping you work toward your goals and live confidently in a way that suits your needs.
How do I know if I can access NDIS support?
NDIS eligibility is based on a few key requirements. You must be under 65, be an Australian citizen, permanent resident, or hold an eligible visa, and have a permanent disability that affects your daily activities and ability to participate in the community. Meeting these criteria helps determine whether you can access funded support through the NDIS.
How do I connect with The Helping Tree's services?
Getting started is simple. Reach out to our friendly team, and we’ll guide you through your NDIS plan and connect you with the supports that fit your needs. We’ll be with you every step of the way as you build confidence, independence, and a life that feels fulfilling.
What kinds of support does The Helping Tree offer?
Our branches extend into many areas of support including daily living assistance, community participation programs, skills development workshops, transportation services, therapeutic support, and specialized housing options. Each service is designed to help you branch out into new possibilities.
What makes The Helping Tree different from other providers?
Like how every tree is unique, we believe every person's journey should be too. Our approach grows from person-centered values, where we cultivate services around your individual dreams and aspirations. Our passionate team is dedicated to helping you bloom into your fullest potential while staying rooted in your community.
Can my family and friends be part of my growth journey?
Absolutely! Your family, friends, and other trusted supporters can play an important role in your support network. We welcome them into the planning process and work together to create an environment that supports your growth, independence, and success.
Start Your Journey
Ready to Grow? Let's Connect
Call Our Branch
0403 800 097
Send a Message
info@thehelpingtree.com.au